LTL Freight Shipments
| Carrier | Website | |
| AACT | AAA Cooper | http://www.aaacooper.com/ |
| EXLA | Estes Freight | http://www.estes-express.com/WebApp/ShipmentTracking/MainServlet |
| FXFE | FedEx Freight | http://www.fedex.com/us/track/#tab1 |
| ODFL | Old Dominion Freight | https://www.odfl.com/Trace/standard.faces |
| RNLO | R&L Freight Carriers | http://www2.rlcarriers.com/freight/shipping/shipment-tracing |
| RDFS | Road Runner | https://www.rrts.com/Tools/Tracking/Pages/default.aspx |
| SAIA | Saia LTL Freight | http://www.saia.com/default.aspx |
| UPGF | UPS Freight | https://www.ups.com/WebTracking/track?loc=en_US&WT.svl=PNRO_L1 |
| YRC | YRC Yellow Freight | https://my.yrc.com/tools/#/track/shipments?referenceNumberType=PRO |
Trucking companies have their own fee/delivery rules. These additional fees are beyond our control and are billed to us from the transportation company. Please note you are responsible for these additional fees below:
Inside Delivery: the driver will bring your product into the front door of your building. Driver may place product where you want it, on the first floor, but it is at his discretion based on how much time he has. This service can add an additional $95 - $150 dollars. Freight companies may not make inside delivery into buildings with special flooring such as marble or plush carpeting without special provisions.
Residential Deliveries. Residental deliveries that come by truck (non-UPS or Fed-Ex) require a lift gate. Most transportation companies charge an additional fee for residential deliveries in addition to the lift gate truck charge. These fees also apply to churches, schools, hospitals and universities and are beyond our control.
Damage Policies:
- Inspect freight BEFORE YOU SIGN. Freight drivers are professionals, however, they have a lot of stops to make and sometimes appear to be in a hurry. If you have any problems with a driver, notify us immediately. You will find his employee identification number at the bottom of your delivery receipt.
- Note on the freight bill any obvious damage at the time of delivery (i.e. box corners crushed, tears, rips, marks, etc.) Again, be specific and note exactly what is damaged.
- If you suspect internal damage, OPEN IMMEDIATELY!
- Even if no damaged goods is suspected, open the carton within 24 hours and make a thorough inspection.
- Hold all damaged goods and their packaging materials for inspection.
- Call us immediately 910-350-0990 so that we may assist you in the claims process.
Bear in mind that you are signing a legal document when you are signing the freight delivery receipt under the statement "received in good condition except as noted." We accept no financial burden caused by failure to follow these guidelines. We will gladly assist in replacing damaged goods in a timely manner. By following these guidelines, we hope to keep our shipping problems to a minimum and can continue to offer you consistent, quality service.
