Coffee Subscription - Auto Ship Freshly Roasted Coffee
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Are you considering signing up for our coffee subscription service? We've compiled a list of frequently asked questions to provide you with all the information you need. Read on to discover how our subscription service works and find answers to common queries.
How does the coffee subscription service work?
Once you sign up for our coffee subscription service, you will receive a shipment of freshly roasted coffee automatically. You can choose the coffee type, roast, and frequency of shipments that work best for you.
Can I change or cancel my subscription?
Yes, you can easily change or cancel your subscription at any time through your account on our website.
How much does the coffee subscription service cost?
The cost of the coffee subscription service varies depending on the frequency of shipments and the type of coffee you choose. Please see our pricing page for more information.
How often will I receive my coffee?
You can choose your preferred frequency of delivery from the drop-down on the product page.
Can I choose the type of coffee I receive?
Yes, you can choose from the large selection of our high-quality coffee blends and flavors, including different roast types from City, Full City, Italian, and French, as well as single-origin coffees.
How do I modify my subscription?
You can modify your subscription by logging into your account on our website and adjusting your preferences. You can change the frequency of delivery, the type of coffee, and the quantity.
What if I need to skip a shipment?
You can easily skip a shipment by logging into your account on our website and modifying your delivery preferences.
Can I cancel my subscription at any time?
Yes, you can cancel your subscription at any time by logging into your account on our website or contacting our customer service team.
How is my coffee shipped?
We ship our coffee using UPS and USPS, which typically takes 2-3 days for delivery.
How is my coffee packaged?
Our coffee is packaged in airtight bags with a one-way valve to ensure freshness.
How can I track my shipment?
Once your coffee has been shipped, you will receive a tracking number via email. You can use this tracking number to track your shipment on the carrier's website.
What if I have a problem with my shipment?
If you have a problem with your shipment, such as a missing or damaged package, please contact our customer service team right away.
